Two-Tiered Hybrid Credit System with Fair-Usage Protection
Expiring Plan Allowance vs. Non-Expiring Top-Ups: Monthly subscriptions provide a fresh bucket of credits each month. Additional credits purchased via one-time packs or auto-recharge never expire and roll over indefinitely.
Smart Credit Prioritization: Workspaces always spend their expiring monthly subscription credits first before dipping into their permanent purchased reserves, maximizing dollar value for customers.
Automatic Fault Recovery & Refunds: If an AI action fails or is unable to complete, deducted credits are automatically and instantly refunded to the workspace balance with a clear ledger note.
Partial Competitor Refunds: If a competitive benchmark finds fewer competitors than the requested ceiling, the difference is automatically calculated and credited back to the workspace.
Self-Service Subscription Checkout: Embedded Stripe checkout for Starter ($39/mo), Growth ($99/mo), and Agency ($299/mo) tiers with instant plan provisioning, proration, and annual billing discounts.
Integrated Stripe Customer Portal: Customers can self-manage saved payment methods, review past receipts, download tax/VAT invoices, and cancel or upgrade subscriptions without contacting support.
Automated Low-Balance Recharge: Customers can enable auto-recharge to automatically purchase a chosen credit pack when balance drops below threshold, preventing workflow interruptions.
Monthly Spending Caps & LLM Output Controls: Workspaces can configure hard monthly auto-recharge caps. Server-side LLM token caps and HTML length limits prevent runaway model costs and unexpected bills.
Super Admin Revenue Dashboards: Centralized real-time overview for platform leadership tracking Monthly Recurring Revenue (MRR), total credit burn, actual LLM USD costs, and gross margins.